Welcome to the simplicity of CLX. One platform, a complete purchase-to-experience ecosystem.
Searched. Clicked. Purchased. You win, marketers!! #takemymoney #BundleMyLife #HighSpeed #GoT
This is the sweet science of digital acquisition. Whether we manage your ad spend, or you pay on performance, the customers are coming.
Whoever’s rocking Tier 2 support just won my business for life. Now how about my microwave? #takemymoney #supporttherapy #swiperight
Need branded support? We’ve got an agent for that. Hyper growth startup or global innovator, we’ve got you covered.
They. Answered. My. Survey. #canyoubelieveit. You mean to tell me someone’s actually listening?? Day = made. #surveybae
Yes, we’re listening -- and answering. We help major brands deliver branded surveys, analyze multi-channel feedback, and quickly resolve issues.
Meet CLX, the Customer Lifecycle Experience suite.
At ibex, we help brands create an end-to-end lifecycle ecosystem for their customers. One vendor, unlimited customer acquisition, engagement, and experience possibilities.
Goodbye BPO. Hello CLX.
Introducing CLX, the Customer Lifecycle Experience
CLX is a transformational customer engagement engine.
Designed to defragment the customer experience, CLX unifies and streamlines how brands acquire, support, and engage customers. Powered by smart digital customer acquisition technologies, a worldwide network of brand support & sales champions, and the most robust Customer Experience Management platform in the industry, CLX is optimized to drive end-to-end customer acquisition, engagement, and growth for the world’s most discerning brands.
CLX can't give you wings (that's trademarked), but we can help you fly. We're the Wright Brothers of the lifecycle landscape, and we're about to change the customer journey for good.
Let’s see our process in action.
1 / 4
Convert Clicks to Customers on Search & Social
Digital marketing for the age of disruption. Our proprietary algorithmic bidding & ad placement A.I. help to dramatically lower CPA, drive more impressions, clicks & conversions, make you giggle uncontrollably at your skyrocketing ROI, and feed your competition to the bears.
2 / 4
Win More with Connected Sales Agents
We drive the click then seamlessly convert the close. Whether it’s a sales, service, or support call, our global brand champions are trained to succeed more, sell more, and drive more lifetime value for our clients.
3 / 4
Drive Transformational Customer Success
Your customers are more than just a walking wallet. At ibex, we believe in driving ongoing Customer Success - this means high satisfaction rates, long-term customer retention, increased product & service adoption, and scaled brand growth.
4 / 4
Build Experiences They’ll Rush Back For
After they’ve left your store or clicked-away from your website post-purchase, that customer is still yours - and with the help of our closed-loop CX technology, we help keep that customer from looking sideways.
CLX is the future of brand engagement
One Giant Leap for BrandKind.
Plant your flag.
Our unified omni-channel CLX suite brings an end to multi-vendor headaches and an eye to soaring new sales, support, and experience heights.
Finally, a unified customer lifecycle suite. Sweet.
Multi-vendor headaches? Forget Advil -- get CLX. Embrace the seamless simplicity of the world’s first Marketing, Engagement, and CX powerhouse.
Clicks & conversions, connected at the hip.
Still waking up at 3AM worrying about your clicks and conversions? Sleep easy with CLX, the only unified platform with a PhD in Conversion Science.
People-perfect brand champions.
The champs are here! At ibex, we’ve hired the top customer support & success specialists in the industry and put them to work driving customer engagement and revenue growth for the world’s top brands.
Keep your loves locked-down.
ibex is a firm believer in happy, long, productive relationships. That’s why CLX helps you measure the health of your customer connections, track who is looking sideways, who is on the fence, and who is frollicking in your green field. Act. Delight. Optimize. Repeat.
Success Ex Machina.
Welcome to the machine. We’ve threaded dynamic A.I. and machine learning technologies throughout the entire CLX stack, providing an intelligent and informative data-rich layer for brands and their leaders.
No dramatics. Just advanced analytics.
Get smart. It’s time to anticipate consumer behavior and strategize for growth. CLX offers text analytics, business intelligence, and predictive lead & customer modeling to help you pivot quickly and plan for a long future.
From clicks to conversions to
all with CLX.
CLX is everything you need for superior
customer acquisition, engagement, and growth,
together in one seamless package.