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WE LIKE THE WAY

The CX Leadership Awards honor the top CX innovators, leaders, and contributors to the CX space.

SEE THE WINNERS
YOU CX

Past Winner: Darrell Anderson

Past Winner: Adam seede

Past Winner: Stacie Parrish

Winner:

The CX Leadership Awards honor the top CX innovators, leaders, and contributors to the CX space.

Innovation
Collaboration
Performance
The Winners

Award winners demonstrate a commitment to the customer experience that goes beyond the transactional, but to a fundamental understanding of the customer journey, resulting in higher customer satisfaction, deeper customer l oyalty, and a satisfying bounce to the bottom line.

Who We Are

We’re an advanced CX outsourcer working with leading high-tech, fintech, and hyper-growth brands to deliver high-touch, secure, on-demand customer experiences delivered by a global talent pool of 31,000+ CX experts from 31 omnichannel contact centers of excellence.

THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •
THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •THE WINNERS • CXL AWARDS • 2025 •

The 2025 Winners

Vanessa Hardy-Bowen

Vanessa Hardy-Bowen

Director, Guest Care & Contact Centers

Ryan Moore

Ryan Moore

VP, Customer Support & BPO Strategy

Natalie Beckerman

Natalie Beckerman

Global Head, Customer Support Operations

Michael Jones

Michael Jones

Senior Director - Customer Care

Lisa Wysocky

Lisa Wysocky

Sr. Director of Channel and Partner Management

Jeremy Victor

Jeremy Victor

Chief Customer Officer

Lionel Holguin

Lionel Holguin

Head of Customer Service and Collections

past-winners

Want to nominate someone for next year’s awards?

Nominate them now!

Email Marketing@ibex.co.
See you in 2026!