Experience.

Perfect
Customer
Experience.

ExperienceTM is the anchor of the ibex CLX
solution, comprising a full-stack Customer
Experience Management platform.

Listen.

Omnichannel
Customer Feedback

Deliver beautiful, branded surveys across any digital channel.

Intelligent Sentiment
Analytics

Real-time text and sentiment analysis for all
incoming feedback channels.

Empower.

Persistent Business
Intelligence

Dynamic data visualizations and real-time reporting to ensure your brand gets a full, accurate, and strategic picture of true customer satisfaction & delight.

Real-Time Issue
Resolution

Act upon any negative customer
sentiment across any channel.

Enhance.

Fortify Brand
Perception & Loyalty

  • Improve customer value
  • Increase ROI
  • Strengthen customer longevitiy

Get CLX, the customer lifecycle
experience Suite.

The only interconnected toolset for driving end-to-end customer acquisition,
support, & experience for high-growth brands.

Get CLX