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Global Leadership Visit to PK

The ibex Global Leadership which included Carl O’Neil, EVP of Global Operations; Jim Ferrato, CIO; Alain Bleau, SVP of Operations; Chad Rycenga, EVP of Product Development; and Waseem Ahmad, SVP of IT Infrastructure; visited Pakistan in the first week of December 2018 to talk about the latest business developments, and to welcome the new VP of Software Delivery, Shahid Raja, who joined us on 3rd December 2018.

Town hall meetings were held in Karachi and Lahore to engage with employees, talk about the new business developments and the way forward for 2019, and answer any questions employees may have about the company, the structure, and their career development in the organization.

The Lahore event, which was attended by 285 employees was held at the Nishat Hotel and was hosted by Arslan Ahmed from IT Service Desk, and Numrah Akmal from Data Analytics. The Karachi event was held at Ibex Tower and there were 127 attendees. Both events were very engaging and started with Nadeem Elahi and Carl O’Neil talking about the overall TRG and Ibex business overview and latest developments. Following this, Jim Ferrato, Alain Bleau, and Chad Rycenga spoke about the collaboration between ibex. connect, ibex. digital and ibex. cx , and the importance of one ibex.

Maheen Fatima, VP HR, then introduced Shahid Raja, who talked about the importance of working as a team to achieve business goals. Maheen also introduced her team and shared her plans for 2019.

Finally, the Global Leadership Team presented certificates and awards to the top performers of the year. The event concluded with a Q/A session followed by refreshments.

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