ibex in Spring Hill is looking to fill 100 positions this summer, and is now accepting applications.
ibex is a business process outsourcing company that works on behalf of other companies and has been operating in Spring Hill for nearly six years.
“Essentially what we’ve done is partnered with a number of different companies who we have outsourced their customer service, sales, and tech support,” recruiting manager Rheanita Reese said. “So we manage those processes for our clients in an inbound environment… so there’s no outbound or cold calling at all.”
One such partner of ibex is Frontier Communications, an internet cable service provider. Among the 100 open positions, 75 are tech, and 25 are sales positions.
“We have two campaigns here,” Reese said. “So they’re either tech support, or customer service sales, which would be for Frontier Communications.”
The requirements for the positions include a high school diploma or GED, and the ability to type at least 25 words per minute. Candidates are also preferred but not required to have at least six months of customer service experience within the last 18 months.
ibex has training classes scheduled all summer long for its new potential employees. There are classes for both the tech and sales positions. In addition to current training classes going on now through the first week of July, another wave of classes are scheduled for the months of July, August, and September. Training classes for the tech positions are six weeks long, and are double classes, meaning there are time slots for both the early morning, and afternoon.
The company is open seven days a week, and is now accepting applications. Those interested can apply at ibex.co